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Digital Project Coordinator

Who We Are

MedTouch is an award-winning online strategy and technology company headquartered in Boston, MA.  Focusing exclusively on hospitals, health plans and physician groups, MedTouch combines creative and technical expertise to ensure our clients achieve results that matter.  Our services and solutions include healthcare specific content management solutions, user experience design, results driven search marketing, content strategy services, consumer facing websites, employee oriented intranets and more.

We are a fast-paced, innovative company and we take pride in the quality of our people as well as our work.  Although we are growing steadily, we strive to retain a relationship-based, people focused environment. We are committed to creating a welcoming and rewarding workplace for clients and employees alike.


The Role

As a Digital Project Coordinator at MedTouch, you’ll be responsible for administering and organizing our largest web projects. Your attention to detail, can-do attitude and eagerness to learn the field of Project Management will enable you to succeed in this fast-paced position.

In this role you will:

  • Quickly come up to speed in all things MedTouch: our solutions, services and mission in order to ensure we continue to deliver results quickly and effectively for our clients.
  • Schedule client prospect and project meetings, develop agendas and write meeting minutes.
  • Prepare status reports, update client dashboards and assist in client billing.
  • Identify and follow through to resolve action items, issues or risks.
  • Update project plans, including resources, timeframes and budgets.
  • Report on project progress and communicate relevant information to management.
  • Support internal process improvements to help hone best practices for all aspects of sales and project delivery.
  • Prepare and maintain project archives; ensure that all phases of the project are documented and archived appropriately.


The Fit

This role may be just right for you if you have:

  • Completed a Bachelor’s degree.
  • 1-3 years of experience in the web, digital, content, e-commerce or IT space.
  • Strong collaboration and team building skills as well as a readiness to make mistakes, learn and grow.
  • Fantastic listening skills, capable of recognizing subtlety and innuendo in conversations.
  • Exceptional written and verbal communication skills.
  • Familiarity and ease with technology and acute attention to detail.
  • Demonstrated initiative and ability to work independently; you’re a proactive thinker.
  • Stability and consistency under pressure and the ability to juggle multiple priorities.

Bonus Points

  • Experience in a professional services/consulting setting.
  • Practice communicating and building relationships with external clients.
  • Exposure to working on large-scale web-related projects.
  • Experience using Basecamp, JIRA, or FinancialForce.
  • Familiarity with content management systems (CMS).


What We Can Offer You

  • Fifteen days of PTO per year plus nine paid company holidays and other time off as needed.
  • Healthcare, Dental and Vision coverage as outlined in the company benefits overview.
  • 401(k) plan options.
  • Short Term Disability Insurance, Long Term Disability Insurance, and Life Insurance.
  • Flex spending account for out-of-pocket medical expenses.
  • Dedicated budget for individual and team training and education purposes.
  • Company sponsored charity opportunities.
  • Seriously awesome people to work with and an employee happiness budget.
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