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Systems Administrator

The Role

As a Systems Administrator at MedTouch, you will be responsible for maintaining and supporting the company’s critical IT Infrastructure. Your insatiable desire to solve problems by identifying root causes and implementing more efficient processes will promote a better working environment for our team. You will have the chance to experience the breadth of the IT operations from end user support to high level networking and security planning and everything in between.

You will:

  • Implement and support Server, Network, and Security Infrastructure both on premise and in a variety of cloud environments.
  • Configure and support internal end user hardware and software as well as assist with training users in its proper function.
  • Perform maintenance on IT Infrastructure and respond to monitoring alerts for critical systems.
  • Manage user accounts and permissions while maintaining and tracking hardware inventory.
  • Enhance existing Infrastructure by research and testing a wide variety of technologies.
  • Document and improve IT Operations policies and procedures.

 

The Fit

This job is just right if you have:

  • Completed a Bachelor’s Degree in a relevant discipline or commensurate work experience.
  • 2+ years’ experience working in a Desktop Support, Operations, Network, or Systems role.
  • Top notch customer service skills and the ability to stay professional under pressure.
  • Excellent written and verbal communication skills, including the ability to research technology solutions and communicate recommendations to any level of user.
  • Willingness and ability to work non-standard hours as well as on-call availability.

 

Bonus Points

  • Scripting, devops, or SCCM packaging experience, particularly using PowerShell in an enterprise environment.
  • Experience with Windows Azure, AWS, or other cloud hosting environments.
  • MCSA/MCSE, any networking, or other IT certification.

 

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